How we use social media has changed, but most people are still active on it. These platforms allow us to communicate with potential customers, resolve issues quickly, and increase the number of touchpoints.
Before buying from a brand, 74% of customers will check their social media. They want to see the business is still active, responsive, and has recent positive reviews.
While organic reach is at an all-time low, regularly posting still matters in the eyes of your customers. You need a social media plan that works for your ecommerce brand.
Most brands regularly post new content on their socials. But these are only a fraction of the ways customers want to interact with your brand.
Some potential customers will want a quick answer to their concerns and prefer to use social media than live chat on a website. So, it's important to stay on top of your DMs.
You should also monitor user-generated content (such as unboxing, reviews, #hashtags and social posts). Potential customers will decide to buy from you using others' feedback.
If someone wants an answer, quickly, they're likely to message the company via social.
If you've not posting regularly, how will potential customers know you're still in business?
Your customers want to experience and interact with your brand. Social is great for building closer relationships.
The reason we share on social is to be noticed. By brands liking posts, they show a customer, they care.
Being successful on social doesn't mean being on every platform. Instead, it's about picking the ones where your target audience lives. Next, you need a posting schedule that amplifies your brand.
Also, you need templates, processes and documentation to deal with customers' concerns, queries and user-generated content. Using our ecommerce social media services, we'll help you build the right strategy and deploy tactics that get you noticed.
We don't do slow, offer long-term retainers, or work from fancy offices. We offer transparent pricing for our ecommerce social media services for Shopify, Magento, and WooCommerce stores.
With our project-based pricing model, you can measure the outcome from the start. Don't waste money on monthly reports that offer little value.
Let's build an actionable business plan to grow your sales and help you reach your business goals together.
I scheduled a 30 minute 1-to-1 call with AJ, he spent 1.5 hours! We went through my whole website, he gave me actionable advice. I learnt how to find keywords that I can rank for and how to write for people and search engines. Now, I track my keywords on a weekly basis and have over 50 keywords ranking on the first page of Google!
$2,000 per month
AJ is the guy you go to for ecommerce SEO strategy. He helps you connect the dots between content for the sake of it and content that drives visitors and importantly revenue.
AJ spent a few hours pouring knowledge over me and overall changing how I approach content creation forever! I highly recommend working with him!
